Count the pages carefully before you put them in, and don't try to put the maximum 12 sheets in. If the machine gets stuck, you can't reverse the cutter to get them back out. After about an hour of cutting tiny pieces of paper out with a box cutter, I finally got it clear again. But the shredder is so sensitive that the tiny cuts on it at the entry point now throw the pages out of alignment. So, I have an expensive low-use shredder and lots of cuts on my hands. I still have to buy a second machine to do the job I bought this one for. I'm very disappointed. I bought this to replace a Staples shredder that lasted a year, despite heavy use. I thought I was upgrading by paying more. I was wrong. :(Get more detail about Fellowes 32177 Powershred PS-77Cs Shredder.
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